Services · GROW · Growth

No enquiry lost between the form and the phone.

Marketing automation and WhatsApp: making sure every enquiry is answered, followed up and recorded, without anyone remembering to do it.

Most lost enquiries are not a marketing problem. They arrive, land in one person's WhatsApp or an unwatched inbox, and are never followed up. Automation is worth having only when the chain has been tested all the way to a human — a notification that looks like it worked and sends nothing is the worst outcome of all.

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Who it is for

For businesses losing leads in the gap.

Businesses losing enquiries between the form and the phone call — where leads arrive across WhatsApp, forms, Meta and calls, and nothing holds them in one place.

What usually goes wrong

  1. 01

    Leads live in one person's phone

    Every source into one record, visible to whoever is actually working it.

  2. 02

    Follow-up depends on memory

    Sequences and reminders that run on their own, with the status recorded.

  3. 03

    We only find out later that alerts stopped

    The delivery chain verified end to end and monitored, not assumed.

What you get

Deliverables

  • Lead capture across forms, ads and WhatsApp
  • Automatic routing and notification
  • WhatsApp Business setup and templates
  • Follow-up sequences and reminders
  • CRM integration and pipeline stages
  • Reporting on response time and lead status

How it works

From brief to live

  1. 01

    Find the leaks

    Where enquiries currently arrive and where they stop.

  2. 02

    One place

    Every source into one record, so nothing lives only in somebody's phone.

  3. 03

    Automate the chase

    Acknowledgement, routing, reminders and follow-up that run without being remembered.

  4. 04

    Verify

    The whole chain tested end to end — a notification that silently fails is worse than none.

Working together

Project or retainer

  • Setup — A scoped build of capture, routing and follow-up, verified end to end.
  • Managed — The same, with ongoing monitoring and changes as the pipeline changes.

Part of GROW

Search, performance and lead systems that carry the work to the people who buy. Growth

Often paired with

B2B Lead Generation

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