Services · BUILD · Web & Technology

Software people are willing to use.

UI/UX and applications: interfaces for the tools a business runs on — dashboards, portals, internal systems and customer-facing apps.

The workarounds people have invented to get their job done are the real specification. A system designed without watching those gets rebuilt within a year.

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Who it is for

For the systems a business runs on.

Businesses running on spreadsheets they have outgrown, teams with a system nobody wants to use, and companies building a product that needs to be understood in the first minute.

What usually goes wrong

  1. 01

    The team went back to the spreadsheet

    Flows designed around how the job is actually done, prototyped before it is built.

  2. 02

    Every screen was designed separately

    A component system, so new screens inherit instead of being invented.

  3. 03

    Development keeps asking what happens if

    States and edge cases written down in the handover, not discovered in testing.

What you get

Deliverables

  • User flows and information architecture
  • Wireframes and interactive prototypes
  • Interface design and a component system
  • Dashboard and reporting design
  • Design-to-development handover specifications
  • Usability review of an existing system

How it works

From brief to live

  1. 01

    Watch the work

    How the job is done today, including the workarounds — those are the requirements.

  2. 02

    Structure

    Flows and screens mapped before anything is styled.

  3. 03

    Prototype

    Something clickable, so the argument happens before it is built.

  4. 04

    Specify

    Components, states and edge cases documented for whoever builds it.

Working together

Project or retainer

  • Design engagement — Flows, prototype and interface design, handed to your developers.
  • Design and build — The same, built by CG iNK.

Part of BUILD

Websites, commerce and the systems behind them — designed and developed by the team that shapes the brand. Web & Technology

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